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Useful information about troubleshooting some problems.
Tackling problems can be frustrating sometimes but we are here for you at every step.
How to back up your files?
Check if your graphics card driver is latest version.
Check if your windows updates are done and there is no new update left.
Check if parameter files content deleted.
Navigate to:
I am item content. Click edit button to change this text. Lorem ipsum dolor sit amet, consectetur adipiscing elit. Ut elit tellus, luctus nec ullamcorper mattis, pulvinar dapibus leo.
Check cnc.ini file content:
Open the file and check the content
""" file replace için dosyayı koy"""
Unhandled exception
Check if your graphics card driver is latest version.
Check if your windows updates are done and there is no new update left.
Check if parameter files content deleted.
Navigate to:
I am item content. Click edit button to change this text. Lorem ipsum dolor sit amet, consectetur adipiscing elit. Ut elit tellus, luctus nec ullamcorper mattis, pulvinar dapibus leo.
Check cnc.ini file content:
Open the file and check the content
""" file replace için dosyayı koy"""
Demonstration version
Check if your dongle is connected.
Check if your dongle is loosely connected.
Check if your dongle's led is on or off.
● If your led is off while connected to a usb port your dongle might be malfunctioning.
Identification of this file does not allow you to use this feature
Check if you selected corresponding option for this feauture.
Navigate to:
I am item content. Click edit button to change this text. Lorem ipsum dolor sit amet, consectetur adipiscing elit. Ut elit tellus, luctus nec ullamcorper mattis, pulvinar dapibus leo.
Check which options are selected:
example """image koy farklı farklı opsiyon fotoları"""
There is no margin line selected
Check if you selected corresponding job's margin line.
Navigate to:
selection tab """image koy"""
Make sure the margins selected:
"""show unselected margin line photo"""
The following tool is not numbered in your tool changer
Images here are example, please select the right tools for right materials.
Check if tool numbers identified in the tool location section.
Navigate to:
selection tab """image koy"""
Enter the location of corresponding tools:
"""show an example tool location photo"""
listeyide koy buraya kaan hazır değilmiş
Please select a machine
This appear when you did not download a machine from the updates tab.
Navigate to:
update tab """image koy""" hem açık hem kapalı halini koy
Update tabs can be opened when the letter icon appears as "Open letter"
Enter the location of corresponding tools:
"""menu image koy"""
You need to select and download the desired machine and after the download program needs to be restarted.